How to connect Gmail or Outlook

Before you start

Make sure you have access to the Gmail or Outlook account you want to connect. You'll need to sign in and approve permissions during the setup process.

1Step 1: Add an account

From your Eskra dashboard, click the "Add Account" button. This will open the account connection screen where you can choose your email provider.

2Step 2: Choose your provider

Select either Google (for Gmail) or Microsoft (for Outlook). You'll be redirected to the provider's sign-in page.

3Step 3: Sign in & approve

Sign into your email account and review the permissions Eskra needs. These permissions allow us to read and send emails on your behalf. Click "Allow" or "Accept" to grant access.

4Step 4: You're connected!

After approving, you'll be redirected back to your Eskra dashboard. Your account will appear in your connected accounts list and you can start using AI-powered replies immediately.

Troubleshooting

• Connection failed? Try signing out of your email provider first, then attempt the connection again.
• Wrong account connected? You can disconnect the account from your dashboard and reconnect with the correct one.
• Permissions declined? Eskra needs email permissions to function. Without them, we cannot read or send emails for you.