Sending Your First AI Reply

Welcome!

Congratulations on setting up Eskra! You're now ready to send your first AI-generated email reply. This guide will walk you through the simple process from start to finish. Don't worry - it's easier than you think!

Your first AI reply is just a few clicks away. Let's get started!

How It Works

Sending your first AI reply is simple and intuitive. Open an email that needs a response, generate an AI reply using your chosen model (ChatGPT, Gemini, etc.), give it a quick review to make sure everything looks good, and hit send. That's it! The whole process takes just seconds.

Generating Your AI Response

Once you've opened an email that needs a reply, you'll see the AI generation button at the top of your compose area. This is where the magic happens!

Choosing Your AI Model

Depending on your settings, you can generate responses using ChatGPT, Gemini, or other AI models. Each has its own strengths - ChatGPT is great for conversational tone, while Gemini excels at technical accuracy.

Adding AI Notes (Optional)

Before generating, you can add specific instructions in the AI notes field. For example: "mention our 30-day return policy" or "keep the response under 100 words" or "use a friendly, casual tone." This helps the AI understand exactly what you need.

💡 Pro Tip: If this is your first time, try generating without notes first to see what the AI produces. You can always regenerate with more specific instructions!

Quick Review & Edits

The AI has generated your response - now it's time for a quick review. Remember, AI is smart but not perfect. Always give it a once-over before sending.

What to Check For

Accuracy: Does the response correctly address all the customer's questions?
Tone: Is the tone appropriate for your brand and the situation?
Specifics: Are prices, dates, product names, and other details correct?
Personal touch: Does it need any personalization or specific information only you know?
Grammar & flow: Does it read naturally and professionally?

Making Edits

Use the text editor to make any necessary changes. You can format text, add links, change fonts, insert emojis, or completely rewrite sections. The AI has given you a great starting point - now make it perfect!

Hit Send!

Once you're happy with your response, it's time to send it. You'll find the send button at the bottom of the editor:

Click the send button when you're ready:

When you click send, your email will be delivered through your connected email account (Gmail, Outlook, or IMAP/SMTP). The recipient will see it coming from your regular email address, just like any other email you send.

Your email will appear in your sent folder just like any email you send manually.

What Happens After You Send?

After sending your first AI reply, here's what you can expect:

The email will be delivered to the recipient immediately
A copy will appear in your email account's sent folder
The conversation will be marked as replied in your Eskra dashboard
You can view the sent email anytime in your email history

💡 Double-check it worked: Open your regular email client (Gmail, Outlook, etc.) and check your Sent folder. You should see your email there just like any other email you've sent. This confirms everything worked correctly!

Tips for Your First Few Replies

Start with simple emails: Begin with straightforward customer inquiries before tackling complex cases
Compare with your normal style: Check if the AI's tone matches how you typically communicate
Don't be afraid to regenerate: If the first response isn't perfect, try again with more specific AI notes
Save time on repetitive replies: Notice how much faster you can respond to common questions
Fine-tune your settings: After a few replies, adjust your AI settings to better match your preferences

🚀 You've just sent your first AI-powered email! Welcome to the future of efficient email management.